Frequently Asked Questions

Wix Hosting & Domains

Do I need to provide written content?


Yes, we do not write your websites written content for you. We can however reccommend a copywriter for you that we work with, and we do perform a spell check prior to publishing. We do require your written content prior to beginning your website design.




What Wix Hosting Plan will I need for my site


Simply put: If you have a simple website that only requires a form submission or a blog you will need one of the Wix "Website Plans". If you need to accept online bookings, any online payments, or live stream videos you will need a Wix Business & Ecommerce Plan. They offer 3 different Business and Ecommerce Plans to customers. Generally if you need to accept reccurring payments on your website you will need the "Business Unlimited Plan". Other wise the "Business Basic" plan will be sufficent for your Website Hosting Plan. To view all of the Wix Hosting Plans, Prices. and Inclusions please click here.





Website Design

How long does it take to design a website?


This depends on our current workload of course. But anywhere from 1 week to 4 weeks. To help ensure your project runs to the agreed time schedule it is important that you respond in a timely manner. And all of your "Homework" is fully completed prior to the design process commencing.




What payments do you accept


We accept all credit/debit cards, PayID, Bank Transfer, and LayBuy. Please note you are responsible for any International Bank Transfer Fees.




Do you offer ongoing maintenance of my website?


Absoutely! We actually reccommend you consider our maintenance packages prior to your Website Design Package being completed. Website Maintenance is perfect for people that need store products, blog posts, website banners, coupons, promotions, etc updated frequently. Please click here to view our maintenance packages.




How long will it take to publish my website?


Once your Website Design is completed and approved by you, we will transfer the site into your own Wix Account. From there we will connect your website to your Domain. This can take anywhere from a few hours to several days. Wix says to allow 48 hours as a general rule. We highly reccomend never publishing your website on a Friday as it can cause longer delays. You can click here to learn more about connecting you websites domain.





Ecommerce

How will I know how to manage my online store?


You can purchase Website Training Packages from us at any time. Our training packages are available from 1 hour - 5 hours depending on your requirements. These packages can be used for training on Wix settings, Wix App, Updating your websites content, Third-Party Services such as Payment Providers, Shipping Providers, and much more. To check out our Training Packages please click here.





Get in touch

Business Hours: 12pm - 12am AEST

Location: Burpengary, Brisbane